Delivery Policy
Shipping and Delivery
PCByte MY provides Standard Courier Delivery - Malaysia Wide via reputable shipping service providers. We do not ship Internationally.
Domestic Shipping
| Standard Delivery | |
|---|---|
| Klang Valley | 1-2 Business Days |
| Peninsular Malaysia | 2-3 Business Days |
| East MY | 5-10 Business Days or 30 Business Days for bulky item (20kg and above) |
*Note: information above is an estimate of delivery time provided by our courier partners.
Dispatch Time
We aim to provide the best delivery experience, ultimately to dispatch all orders within 1-2 business days (of order date).
PCByte Custom System Builds may take 3-5 business days to assemble and stress test. Hence, expect the dispatch of this item to take 7 to 10 working days (East Malaysia take up to 21 working days) and reach you within the stipulated time provided by the respective shipping service provider selected.
For an update on your items delivery status, contact our Support Team at support@pcbyte.com.my and we will get back to you shortly. Otherwise, you can contact the shipping service provider directly after we provide the courier tracking number.
***Please ensure that your delivery address and details are accurate before checkout. Inaccurate shipping details may result in a delay of delivery or lost of parcel due to item wrongly delivered. Additional fee will be charged for retrieving the item and redelivery to the correct address.
Tracking Number
A tracking number will be allocated to your order once your item has been dispatched. Kindly check your account / email for the related invoice and tracking number. If you have not received your tracking number, kindly contact our friendly Customer Service Team at support@pcbyte.com.my. We will assist you shortly.
Not Home During Delivery?
If you are not home when the courier delivers your item, they will provide you a card with the option of "pick-up from nearest outlet" or "redelivery". If you are not home the second time, a redelivery fee will be incurred for the subsequent redelivery.
Please do not hesitate to contact our stores directly for an update. You can find our contact details here.